Terms of service

WriteLift agrees to deliver the copywriting work described in the project scope confirmed via email or written brief at the start of the engagement. Scope is fixed at confirmation and includes: deliverable type, word count or SKU count, platforms in scope, niches in scope, agreed turnaround date, and the package tier from the pricing page.

Out-of-scope additions during the project — additional SKUs, additional emails, additional platforms — are quoted as separate add-ons and do not delay or modify the original scope.

• Projects above $200 USD: 50% deposit invoice on intake (work begins on receipt of payment), 50% balance invoice on final delivery (payable within 14 days).
• Projects $200 USD or below: Full payment upfront before work begins.
• Recurring monthly retainers: Billed in advance on the 1st of each month for the upcoming month\'s work.
• Currency: All invoices in USD. Payment accepted via Wise, PayPal, bank wire, or Stripe (for retainers).
• Late payment: Invoices unpaid 30 days past due may incur a 5% late fee per month and pause active work until paid.

Two rounds of revisions are included in every package. Revisions are returned within two business days of receipt. The second round is built in as a buffer.

A revision round is defined as the client returning the draft with consolidated edits in a single pass (Google Docs suggesting mode, comments, or a Loom walkthrough — all acceptable). Multiple separate edit passes returned over several days count as multiple revision rounds.

Additional revision rounds beyond the included two are billed at $80/hour, quoted in advance.

Standard turnaround per package:

• 10 SKUs (Starter): 7 business days
• 25 SKUs (Growth): 10 business days
• 50 SKUs (Scale): 14 business days
• 5-email welcome flow: 7 business days
• 1,500-word blog article: 7 business days
• Single email or single broadcast: 3 business days

Rush turnaround (48–72 hours) is available for a 30% surcharge when WriteLift\'s queue allows. Rush availability is confirmed at quote time, not at intake.

Turnaround starts on receipt of the deposit payment AND the completed intake form. Delays in either pause the clock.

Full intellectual property in the delivered copy transfers to the client on receipt of final payment. The client is free to reuse, edit, repurpose, syndicate, modify, or hand the work to another writer or in-house team.

WriteLift retains the right to: (a) cite the engagement as a portfolio reference (anonymized unless permission is given to name the client), and (b) use anonymized aggregated data about project types, tier mix, and turnaround for internal benchmarking.

Pre-existing materials WriteLift uses to perform the work (style guides, working frameworks like the six-element structure, internal templates) remain the property of WriteLift and are not transferred.

WriteLift treats all client materials, business information, financial details, brand voice documents, customer data, and project briefs as confidential. Confidentiality applies during the engagement and indefinitely after. WriteLift will sign a separate NDA (client\'s template or WriteLift\'s one-page mutual NDA) on request before the discovery call.

The reciprocal obligation applies — clients agree to keep WriteLift\'s pricing, working processes, and any business information shared during the engagement confidential.

WriteLift uses AI tools (including but not limited to ChatGPT, Claude, and Perplexity) for: research synthesis, competitor scans, outline drafting, and first-pass research summaries. Final copy delivered to clients is human-written and human-edited.

This usage is consistent with current Google helpful-content guidance and standard 2026 industry practice. If a client requires a manual-only workflow for procurement, compliance, or contractual reasons, this must be specified at intake and is quoted at a higher rate.

Either party may cancel an active project at any time with written notice. On cancellation:

• WriteLift delivers everything completed up to the cancellation date in working-draft form.
• The client pays a kill-fee of 25% of the remaining undelivered balance, in addition to any deposit already received.
• No further work is performed and no further invoices are issued.

Recurring monthly retainers may be cancelled with one billing cycle of written notice. Pre-paid months are honored to completion; no partial-month refunds.

WriteLift\'s liability under any engagement is capped at the total project fee paid by the client for the engagement in question. WriteLift is not liable for: indirect, consequential, incidental, or special damages; lost profits or revenue; loss of business opportunity; or third-party claims arising from the client\'s use of delivered copy.

The client is responsible for: ensuring delivered copy is reviewed before publication; verifying any factual claims, product specifications, or pricing referenced in the copy; ensuring delivered copy complies with the client\'s jurisdictional requirements (FTC, FDA, ASA, TGA, etc.) for the client\'s specific market and category.

WriteLift does not accept work in the following categories: dietary supplements, vitamins, nutraceuticals; skincare, cosmetics, beauty products with substantiation-required claims; pet food, pet supplements, pet treats; CBD or hemp-derived consumables; weight-loss products; financial-advice products; medical devices; legal-advice products. The full exclusion list and rationale is on the niches page.

These terms are governed by the laws of the Republic of the Philippines, with jurisdiction in Quezon City, Metro Manila.

The parties agree to attempt good-faith resolution of any dispute through direct written negotiation for at least 30 days before initiating any other proceeding. If negotiation fails, disputes will be resolved through binding arbitration in Quezon City under Philippine Dispute Resolution Center rules, with each party bearing its own costs.

WriteLift may update these terms as services or legal requirements evolve. Changes apply only to engagements confirmed after the change date. Active engagements continue under the terms in effect at the time of their confirmation.